Privacy Policy

Effective Date: April 29, 2025

Welcome to Ferct, a goal achievement network operated by Skillsuper LTD, a company registered in the United Kingdom at 27 Old Gloucester Street, London, WC1N 3AX. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.ferct.com), mobile applications, or related services (collectively, the "Services"). Ferct includes a social media network, products and services marketplaces, opportunities platform, resources (such as publications, AI tools, and lists of websites), and management systems.

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services. Ferct is intended for users who are 18 years of age or older. If you are under 18, you are not permitted to register or use our Services.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

1.1 Information You Provide

• Account Information: When you register for an account, we collect your name, email address, username, password, and other information you choose to provide (e.g., profile details, goals, or preferences).
• Content You Share: Information you post or share on our social media network, marketplace, or opportunities platform, such as posts, comments, messages, or listings.
• Transaction Information: Details related to purchases or sales made through our marketplace, including payment information processed by third-party payment providers (e.g., Stripe, PayPal, Wise, Payoneer).
• Communications: Information you provide when you contact us via email ([email protected]) or other channels.

1.2 Information We Collect Automatically

• Usage Data: Information about your interactions with our Services, such as pages visited, features used, time spent, and links clicked.
• Device and Log Data: Information about your device, including IP address, browser type, operating system, and unique device identifiers.
• Analytics Data: We use tools like Google Analytics and our own analytics systems to collect data on how users interact with our Services.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

1.3 Information from Third Parties

We may receive information from third-party platforms we use, such as:

• Cloud Services: We use cloud providers like AWS or Azure to host and process data.
• Content Delivery Network (CDN): Cloudflare helps deliver content and improve security, collecting data like IP addresses.
• Marketing Platforms: Tools like Brevo may provide data related to email campaigns or user engagement.
• Payment Processors: Providers like Stripe or PayPal share transaction-related information.

2. How We Use Your Information

We use your information to:

• Provide and maintain our Services, including account management, social networking, marketplace transactions, and access to resources.
• Process payments and fulfill transactions through our marketplace.
• Personalize your experience, such as recommending content, opportunities, or products.
• Send transactional emails (e.g., account verification, purchase confirmations) and, with your consent, marketing communications.
• Analyze usage patterns to improve our Services and develop new features.
• Ensure security, prevent fraud, and comply with legal obligations.
• Communicate with you, including responding to inquiries sent to [email protected].

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We share data with third-party providers (e.g., AWS, Azure, Cloudflare, Google Analytics, Brevo, Stripe, PayPal) to support our Services. These providers are contractually obligated to protect your data.
• With Skillsuper LTD Affiliates: Owners or employees of Skillsuper LTD, who may reside in countries like Egypt or France, may access your information to operate or improve the Services.
• For Legal Purposes: We may disclose information to comply with legal obligations, respond to government requests, or protect our rights, users, or others.
• In Business Transfers: If Skillsuper LTD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information when you explicitly agree, such as when you share content publicly on our social media network.

4. International Data Transfers

Skillsuper LTD is based in the United Kingdom, but our Services are global. Your information may be processed or stored in countries outside the UK, including Egypt, France, or other locations where our owners, employees, or service providers operate. We ensure that such transfers comply with applicable data protection laws, including the UK GDPR and EU GDPR, using safeguards like Standard Contractual Clauses where necessary.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Correct inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Restriction: Limit how we process your data in certain circumstances.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing for marketing or other purposes.

To exercise these rights, contact us at [email protected]. You can also:

• Opt out of marketing emails by clicking the "unsubscribe" link in emails or contacting us.
• Manage cookies through your browser settings.

If you have concerns about our data practices, you can lodge a complaint with a data protection authority, such as the UK Information Commissioner’s Office (ICO).

6. Data Security

We implement technical and organizational measures to protect your information, including encryption, access controls, and secure cloud infrastructure. However, no system is completely secure, and we cannot guarantee absolute security. Please use strong passwords and avoid sharing sensitive information unnecessarily.

7. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements. When no longer needed, we securely delete or anonymize your data.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party platforms (e.g., payment processors, analytics tools). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing information.

9. Children’s Privacy

Ferct is not intended for users under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Skillsuper LTD
27 Old Gloucester Street
London, WC1N 3AX, United Kingdom
Email: [email protected]
Website: www.ferct.com